Our ServicesWe have become a leading dealer in the Ottawa area because of the strong project management we bring to each project. Using our proprietary methodology means we’ll do it right, every time, and ensures your vision will be realized and your goals met. We approach every project as though it is our only one. No matter how small or large, you benefit from first class service from beginning to end and beyond. Furniture TraxxUsing our proprietary software, Furniture Traxx, we oversee the entire process and keep everything transparent and on track for you. Unlike other software, Furniture Traxx charts the entire project’s progress, including CAD drawings and specifications, as opposed to just orders and inventory. It also enables you to look at previous projects, so you can reference previous orders anytime. You also benefit from consistent looking reports that are created based on your needs and preferences. Proactive ServiceOf course executing your order is more than just tracking it. In addition to making recommendations, it also means that we check the practicalities – everything from confirming that local codes and access requirements are addressed, to ensuring proper ergonomics, to navigating LEED requirements. We are proactive, identifying, corralling and resolving issues before they become problems. We know that sometimes projects don’t run smoothly. Our strong relationships with our manufacturing partners, means we can resolve issues quickly because they listen to us, and we know who to contact to get things done. Our in-house inventory of parts means we can rapidly address deficiencies, minimizing any downtime, and ensures you’ll be up and running right away. Services we provide:Project management Extensive experience managing complex and large-scale projects in both the private and public sectors Space planning In-house AutoCAD specialists provide product specification support to both end users and design partners Installation & move management In-house installation and move management crews are Teknion certified and security cleared, and certified with Workplace Safety and Insurance Board (WSIB) and Workplace Hazardous Materials Information System (WHMIS) Certified Optos and Altos sales and installation Moveable wall sales specialists supported by certified and experienced installation crews Reconfiguration specialist Complete project management to support ongoing changes in business and employee needs Storage Short and long term service and storage Asset management Secure, climate controlled in-house facilities in Ottawa Dedicated customer support Pre- and post-installation project review Manufacturer warranty and ongoing service support End-user product training End user set up and product demonstrations Liquidation of redundant assets Relationship with environmentally responsible corporations and entities |
